Return Policy

Return Policy of EvoWrist by TL&TY Enterprise

Effective Date : 18 Aug 2024

Our return policy is effective for 14 days upon receipt of the products. To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Initiating a Return

To begin a return, contact us at support@evowrist.com. Once your return is accepted, we’ll provide you with a return shipping address and instructions on how to send your package. Items sent back without requesting a return first will not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the product received is defective. Free return shipping labels for defective products will be available for download by the customer.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

Return Method

By Mail: Free return shipping labels will be sent to customers for defective products received. For customer remorse, the customer is responsible for return shipping costs.

No Restocking Fees

We do not charge any restocking fees on returned items.

Contact

Store Name : EvoWrist (operated by TL&TY enterprise)

Email : support@evowrist.com

Phone : +60146370638

Business Hours: Monday - Friday 8:30 - 17:00

Contact form: https://evowrist.com/pages/contact